Privacy Policy

1. Introduction

Welcome to HoopVerse, operated by Pillar Interactive SAS. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal data when you use our platform and services.

By accessing or using HoopVerse, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Data We Collect

2.1 Personal Data

• Name, email address, and social login details (if applicable)
• Account information related to your user profile
• Contact information if you reach out for support

2.2 Usage Data

• Information on how you use the platform (e.g., gameplay activity, team management, in-game decisions)
• IP address, browser type, and device information
• Cookies and tracking technologies for analytics

2.3 Payment Data

• Payment method details for subscription billing (processed via third-party providers; we do not store credit card information)
• Subscription status and transaction history

3. How We Use Your Data

• To provide, operate, and improve HoopVerse
• To process subscription payments and manage your account
• To enhance user experience and personalize content
• To detect and prevent fraud or security breaches
• To comply with legal and regulatory requirements
• To communicate with users about updates, promotions, and support inquiries

4. How We Share Your Data

We do not sell or rent your personal data. However, we may share your data with:

• Service providers: Hosting, analytics, and payment processing partners
• Legal authorities: When required to comply with the law or legal processes
• Business transfers: If HoopVerse undergoes a merger, acquisition, or asset sale

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Users may request deletion of their accounts and data, subject to compliance with legal obligations.

6. Your Rights

Users have the right to:

• Access & Correction: Request a copy of your data and make corrections if necessary.
• Deletion: Request deletion of your personal data, subject to legal requirements.
• Opt-Out: Disable cookies and withdraw consent for marketing communications.
• Data Portability: Request transfer of your data in a structured format.

To exercise your rights, contact us at mathis@hoopverse.gg.

7. Security Measures

We implement security measures including:

• Encryption of sensitive information
• Access controls and authentication measures
• Regular security audits and updates

8. Cookies and Tracking Technologies

We use cookies to improve user experience and analyze traffic. Users can manage cookie preferences through browser settings.

9. Third-Party Services

HoopVerse may contain links to third-party sites or services. We are not responsible for their privacy practices, and users should review their privacy policies separately.

10. Subscription Information

When you subscribe to HoopVerse:

• We collect and process payment information through secure third-party payment processors
• We maintain records of your subscription status, payment history, and renewal dates
• We may send you notifications about billing, expiration, and renewal of your subscription

11. Email Communications

By providing your email address, you consent to receive emails from HoopVerse in the following categories:

• Transactional emails: Game updates, in-game events, league results, team activities, and other notifications about what's happening in your basketball universe
• Account-related communications: Subscription confirmations, billing notifications, and security alerts
• Marketing emails: Newsletters, special offers, new features, and promotional content

You can opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly. Please note that even if you opt out of marketing emails, you will still receive transactional and account-related emails that are essential to your use of the service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and users will be notified of significant updates.

13. Contact Information

For any privacy-related inquiries, contact us at:

Pillar Interactive SAS

1 Allée Valère Lefebvre, 93340 LE RAINCY, France

Email: mathis@hoopverse.gg